Right of withdrawal

If you are a consumer in the European Union, you have the right to withdraw from your purchase within 14 days without giving any reason, unless a legal exception applies.

You can exercise your right of withdrawal using the withdrawal function below. First click Withdraw from contract here, then provide the required details and click Confirm withdrawal.

We will confirm receipt of your withdrawal by email without undue delay.

Return of goods

If your withdrawal relates to goods that have already been delivered, please return them to:

Botano
Listaros 1
70400 Heraklion
Crete, Greece

Unless the goods are faulty or we have agreed otherwise, you bear the direct cost of returning the goods.

Model withdrawal form

You may also use the following model withdrawal form, although it is not mandatory:

To Botano, Listaros 1, 70400 Heraklion, Crete, Greece, info@botano.gr:

I hereby give notice that I withdraw from my contract of sale of the following goods:

Ordered on / received on:
Name of consumer:
Address of consumer:
Signature of consumer (only if this form is notified on paper):
Date: